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Date of last revision: September 5. 2008

Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and we agree to notify you of:

  • What personally identifiable information of yours or third party personally identification is collected from you through the web site.

  • The organization collecting the information .

  • How the information is used.

  • With whom the information may be shared.

  • What choices are available to you regarding collection, use and distribution of the information.

  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information our control.

  • How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact our customer service representative webmaster@flightprep.com by email.

When you visit our website, we collect information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.

Our site uses cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at flightprep.com, tailoring the content to your interests. Our website requires the use of cookies. Turning off cookies or rejecting the flightprep.com cookie will prevent you from accessing the website.

When you use our on-line customer service facility, our service representatives know which page on our website you were accessing when you contacted them. This enables them to better help you with your questions.

When you set up an account with flightprep.com, we ask you for contact information (your name and email address). We use your email address to uniquely identify you, and to carry your identity to message boards and other community features of our site. We use customer contact information from the account form to send you information about our company and to inform you of sales and special offers. Your contact information is also used to contact you should we have questions regarding your orders or to notify you of the status of your order.

If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order.

We have several types of third-party relationships.
We may have an affiliate program that allows other websites to earn money by directing people (through links) to our website. If you sign up as an affiliate, your contact information (website address and related information, email address, mailing and payment addresses, and contact information) is sent to a third party who activates your affiliate status and pays you based on the sales you generate for flightprep.com.

We do not link to third-party surveys. We do not share personally-identifiable data with anyone.

We may use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase. We give your name and shipping information to third-party shippers who use this information to deliver your purchase.

We may offer for sale products or services created by other entities. Our reseller agreement(s) with these manufacturers may require us to provide information about who is purchasing their products. We may provide information about your purchase or, possibly your, identity to these manufacturers. If you would like to know if any your products fall into this category, please notify us via the contact methods listed below.

We may occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. This information is also used to contact the visitor when necessary. The demographic information is used to learn more about the types of people who visit our site.

We may run contests on our site in which we ask visitors for contact information (such as their email address). We use this information to contact the winners and to send visitors information about our company. No contest information entered on our site is shared with other companies, even if they are partners in the contest (we let them collect their own information).

We may provide on-line discussion forums to allow visitors to communicate with others. To post a message, you must first set up a flightprep.com account, supplying your name, email address, and a username (nickname) to identify you in the discussion forum. When posting messages, your username (nickname) is displayed, and you can optionally display your email address. However, if you disclose personally identifiable information on our discussion forum, that information is public information and may increase your chance of receiving unsolicited email. You should use discretion when disclosing information on-line.

Links
This site may contain links to other sites. flightprep.com is not responsible for the privacy practices or the content of such Web sites.

Delete/Deactivate
This site gives you the following options for removing your information from our database, to not receive future communications, or to no longer receive our service.

You can send email to webmaster@flightprep.com

You can send mail to the following postal address:
Stenbock & Everson Inc.
22781 Airport Rd. N.E.
Suite D1
Aurora, Oregon 97002

You can call the following telephone number: 503-678-4360

Change/Modify
Our site provides you the opportunity to correct or update your account information. You can do this by:

Send mail to the following postal address:
Stenbock & Everson Inc.
22781 Airport Rd. N.E.
Suite D1
Aurora, Oregon 97002

You can call the following telephone numbers: 503-678-4360

When You Send Email to our Customer Service Department
We provide email links on our "Customer Services" page that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future. Your personal information is shared with third parties (such as manufacturers or shipping companies) only with your explicit permission.

How We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Webmaster
Stenbock & Everson Inc.
22781 Airport Rd. N.E.
Suite D1
Aurora, Oregon 97002
or by e-mail: webmaster@flightprep.com